Up to 40% to very order
This page is your all-in-one place for any questions you might need help with. Pick your question from the Most Frequently Asked Questions lists below, or contact us for any other information you may like.
To locate your order, just click here or press the “Track Order” button on the main menu.
We source exclusively artisanal groceries from the Mediterranean region by local small and medium sized producers. Examples of brands we collaborate with can be found here.
Our operating model is vertically integrated and our team handles FDA Compliance. All our suppliers must comply with FSMA regulations to be eligible for collaboration with OnePoint Market.
We do not accept returns; however, we would be more than happy to refund you should a problem appears with your delivery. In that case, please get in touch here.
Any order that hasn’t left the warehouse can be canceled, following the necessary steps in “My Account” or in the confirmation email. Should you face any problems, feel free to contact us.
We want to give back to you for trusting OnePoint Market with your annual membership. The themed box of your choice includes 4 different products that most of which are not in the U.S Market yet (view themed boxes). After you receive your FREE gift, we would like to ask you to leave a review of the products received and in return, we will offer you an exclusive discount code for your next order.